Question

假定你是李華，于十月五日在本市的友誼商場(chǎng)購(gòu)買(mǎi)了“派克”牌鋼筆一支，請(qǐng)寫(xiě)一封投訴信給經(jīng)理。

內(nèi)容重要包括：

1. 投訴原因：漏墨水，一寫(xiě)字就漏出一滴滴墨水污漬；

隨信退還這支筆；

提議處理辦法。

注意:

1.詞數(shù)100左右:

2.可以適當(dāng)增加細(xì)節(jié)，以使行文連貫;

3.郵件開(kāi)頭和結(jié)尾已為你寫(xiě)好，不計(jì)入總詞數(shù)。

參考詞匯：墨水污漬blot 友誼商場(chǎng) Friendship Shopping Centre

Dear Manager ,

                                                                                            

                            

Yours sincerely

Li Hua

 

Answer 1

【答案】

Dear Manager,

On October 5^th,I bought one of the pens named “Apollo” for 15dollars from Friendship Shopping Centre。

Unfortunately,I have been unable to use the pen because it blots and fails to wirte.I’.m very disappointed with my purchase.

According to thw telephone instruction of your customers service, I’m returning the pen to you and enclose it with the letter for you to handle the complaint properly.

Please arrange for the pen to be fixed or or replace it with a new pen, and send it to me as soon as possible.

Yours’ sincerely,

LiHua

【解析】

試題分析：考查應(yīng)用文中的書(shū)信的寫(xiě)作。這是一封投訴信，要求要點(diǎn)要全面包括，不能有遺漏和省略。但是要點(diǎn)只是提綱，考生還要在此基礎(chǔ)上增加細(xì)節(jié)，同時(shí)注意謀篇布局的順序，運(yùn)用合適的連接詞連接全文，同時(shí)選擇高級(jí)的詞匯和語(yǔ)法項(xiàng)目讓文章更有文采。審題時(shí)注意本文使用一般現(xiàn)在時(shí)，描述要盡量選擇簡(jiǎn)潔的語(yǔ)言，運(yùn)用合適的語(yǔ)法規(guī)則和詞匯把各要點(diǎn)都準(zhǔn)確表述出。難點(diǎn)在于選擇詞匯和句型，可以靈活運(yùn)用高級(jí)詞匯和固定短語(yǔ)準(zhǔn)確表述。還要用適當(dāng)?shù)倪B接詞被句子連接起來(lái)，這樣文章顯得更連貫。

【亮點(diǎn)說(shuō)明】Unfortunately,I have been unable to use the pen because it blots and fails to wirte.I’.m very disappointed with my purchase.這句話用的是原因狀語(yǔ)從句， According to thw telephone instruction of your customers service, I’m returning the pen to you and enclose it with the letter for you to handle the complaint properly.這句話用了詞組：According to，Please arrange for the pen to be fixed or or replace it with a new pen, and send it to me as soon as possible.這句話用的是arrange for sb to do。

考點(diǎn)：考查書(shū)信類(lèi)書(shū)面表達(dá)