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  Giving someone good news is easy, but what about bad news? Are there any good ways to give bad news without making people too upset? The following steps might help

  Say something positiveTry to start or end the conversation with some good news, so that it’s not all badFor example,You did very well in the interview, but unfortunately we've given the job to somebody else.”

  Prepare your listener for the newsUse phrases to introduce what you’re going to say, like Unfortunately,…”,“I’m really sorry, but…” or I'm afraid I’ve got some bad news.” This gives the listener time to prepare for what you' re going to say

  Try to give a reasonPeople like to know why things go wrongTry to explain the decisionIf someone doesn’ t get the job, can you explain why? If you have to cancel an appointment, try to give a reason

  Use a soft tone of voiceIf you’re giving someone bad news, try to use a soft, calm voice to make your sound kindSay things to show you understand, like I'm really sorry.” or I know this must be disappointing.”

根據(jù)短文內(nèi)容,選擇正確答案。

(1)

Which step isn't mentioned in the passage?

[  ]

A.

Talk about problems

B.

Try to give a reason

C.

Say something positive

D.

Prepare your listener for the news

(2)

What does the underlined word tone" mean in Chinese?

[  ]

A.

詞語

B.

語氣

C.

眼神

D.

手勢

(3)

Linda failed the testShe could tell her mum the news beginning with ________”.

[  ]

A.

You lucky thing!

B.

You’ll never guess what

C.

Bad news, I’m afraid

D.

That’ s really wonderful

(4)

Which of the following is NOT true according to the passage?

[  ]

A.

Unfortunately" can be used to tell the bad news

B.

You can start the conversation with some good news

C.

Tone of voice is important when giving the bad news

D.

Nobody likes to know the reason why things go wrong

(5)

The best title for the passage is ________”.

[  ]

A.

Bad news can be good news

B.

Good ways to give bad news

C.

It' s easy to give bad news

D.

Giving bad news without any trouble

答案:1.B;2.C;3.D;4.B;5.A;
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